Contact

Still have questions? Let us help!

PVY aims to provide customers with better service and support, no matter you have questions about your order or electric bike, you can contact our professional support team, we will reply your message and answer all your questions within 1 business day.

After-sales Issues Email: support@pvybike.com
Other Issues Email: official@pvybike.com

Support: Monday - Friday 10AM - 10PM

Please note: The after-sales email address (support@pvybike.com) is only for handling after-sales issues. For other issues, please send them to: official@pvybike.com. Sending your issue to an incorrect email address may result in a slower response time.

Address: Room 402, Building B, No. 8, Tongfuyu Industrial Zone, Gankeng Community, Jihua Street, Longgang District, Shenzhen

PVY Offline Store in Turin, Italy

VIA GIOVANNI CAMERANA 3E, 10128, TORINO, ITALIA

Phone: +39 351 3688880

PVY Offline Store in Abingdon, UK

Wessex House
86 High Street
Milton
Abingdon
Oxfordshire
OX14 4EJ

Tony Sun

Tel: 07521639699