"Das PVY Z20 Plus legt einen guten und grundsätzlich hochwertigen Eindruck hinter."
"Alta potencia y autonomía, suspensión avanzada, funcionalidad integral y portabilidad."
"It appears to be a solid folding e-bike that utilizes proven technology and components."
ELECTRONICS
Motor
250W Brushless Motor
Battery
48V/16.5Ah
*The PLUS battery features dual protection (BMS + fuse) and supports fast charging up to 5A.
Sensor
Cadence Sensor
Pedal Assist
0-5 Level Pedal Asslst
Display
Color LCD Display
Headlight
IPX5 Waterproof 1200lumen
Tail light
Integrated taillight with brake light
PERFORMANCE
Top Speed
Max Speed: 25 km/h*
*The motor will stop giving assist at the stated top speed. You can still ride beyond the stated top speed with pure muscle power. This limit is set in accordance with local regulations.
Range
120km
*Actual performance will vary depending on temperature, road conditions, rider's weight, etc
Climbing Ability
20°
Walk Model
Up to 6KM/H
Torque
100N.M
Throttle Mode
Yes
COMPONENTS
Frame
Upgraded 6061 Aluminum
Crankset
Pro wheel 52T
Tyre Size
20*4.0 Inch
Drivetrain
SHIMANO 7-Speed
Brake
Hydraulic Brake
Front Fork
Lockable Shock Absorbing Fork
Fenders
Iron
Rear Rack
Iron
Weight
29 kg (include battery)
Weight Capacity
150Kg
GEOMETRY
WHAT IS IN THE BOX
FAQ
I don't want it with the throttle, can you remove it before shipping?
We will give you a handlebar without a throttle in the package. If you don’t need a throttle, you can replace the handlebar with a throttle with a handlebar without a throttle. It only requires a very simple operation. Here is the installation video >>https://youtu.be/HPRqR74e-wA?si=OlZlcc70-SfRONIk
How long is the warranty, and what does it cover?
We have after-sales centers in Europe, PVY 1-Year Warranty Accessory: Structural component-fork, seatpost, handlebar, stem, brake lever, brakes, sprocket, crankset, and thumb shifter, Electronic component- charger, controller, display, booster, shifter handle, motor, and shifter. (if a product problem occurs within the above warranty period, it will be exchanged for a new one free of charge if it cannot be repaired.) For the Frame 10-year warranty applies.
Does it need to be assembled after receiving the bike?
Our ebikes are brand new and come in a folding state for easy shipping. And with an assembly finish of 85%, you can easily put it all together. Once unboxed, simply install the pedals and adjust the handlebar angle to fit your height and riding style. It's a quick and hassle-free process, allowing you to hit the road in no time.
La bicicletta mi piace moltissimo, quasi perfetta. Unica pecca, i pedali si sono guastati quasi subito e ho dovuto comprarne un paio nuovi. Il pedale sinistro si muoveva molto
Store owner replied:
Grazie per il supporto al marchio PVY. Abbiamo ricevuto il tuo feedback e lo inoltreremo al reparto competente. Se hai bisogno di ulteriore assistenza, ti preghiamo di contattarci nuovamente. PVY si assumerà la responsabilità della tua situazione.
Store owner replied:
Thank you for your recognition of our electric bicycles! We are especially happy that they can bring convenience and comfort to your daily commute.
Store owner replied:
Thank you for your positive review! Your satisfaction is our motivation to move forward.
I own a PVY Z20 Plus 1000W, and while I really like the bike for its powerful motor and overall build quality, I have encountered several issues related to the firmware, technical support, and spare parts availability.
After many tests and comparing the official documentation, I discovered that my bike is running a different firmware version from the one described in the manuals. The M310 display allows access to the advanced settings (password 5188), but the P8 parameter, which should control the riding mode, is locked and can no longer be changed.
At the moment, the bike only works in throttle mode:
* Pedal Assist (PAS) no longer works.
* Assistance levels 1–5 only change the throttle power.
* It is impossible to use Pedal Assist and throttle together, even though this feature is described in the documentation for other versions of the display.
I also found a hidden R0–R5 menu that can be accessed using a button combination at startup, but it is completely undocumented and does not solve the issue.
Another major problem is spare parts availability. I need the original headset bearing/support, but I have been unable to find this replacement part either on the official PVY website or through any authorized dealer.
Furthermore, the documentation available online refers to different firmware versions, making it extremely difficult to understand which procedures actually apply to my bike.
I would appreciate PVY’s support to:
* Unlock or restore the P8 parameter.
* Restore the combined PAS + throttle riding mode.
* Help me obtain the original headset support/bearing replacement part.
* Provide an updated manual that matches the firmware installed on my Z20 Plus.
Overall, I really enjoy riding this bike, but I believe the technical support, firmware documentation, and spare parts availability need significant improvement.
Store owner replied:
Thank you for your feedback. We apologize for the firmware issues, locked P8, PAS failure, and parts availability. Please email support@pvybike.com; Our team will respond within 48 hours with a solution (firmware fix, display replacement, or parts order), and we’ll send you the correct manual.
Ich kann leider bisher keine gute Bewertung abgeben, da dieses Fahrrad defekt ist.. Pvy versucht zu helfen aber bisher hab ich keine Werkstatt gefunden, die mir bei der defekten Gangschaltung helfen kann.. aber sobald das Problem gelöst ist und Pvy ihr Versprechen einhält, die Rechnung zu übernehmen werde ich meine Bewertung noch mal ändern.
Zumal wir das Fahrrad bereits einmal haben und mit denen keine Probleme haben
The bike is big for me and when I ask for a return I weren’t provided for a good service, very bad return policy as you have to pay for the return of the product and also pay 200 if the package has be open
Store owner replied:
We will do our best to maintain good working conditions!
This is my second PVY! First one got stolen ... 🥲. Only thing I don't like is the constant buzz of the electric motor. But for the rest it's just perfect for me and for my back. Jan
Store owner replied:
Hi, thank you for your support and trust in the PVY brand. Please feel free to contact us if you need assistance. PVY is committed to your success.
Store owner replied:
Ciao, grazie per il tuo supporto al marchio PVY. Questo modello non supporta le applicazioni; ti preghiamo di comprendere. Tuttavia, abbiamo ricevuto il tuo feedback e forse sarà possibile implementare questa funzionalità in un prossimo futuro.
This bike is incredible, it can go anywhere! The best decision I could have made, it's like the Land Rover of two-wheelers. 🤩 #Bike #Decision #LandRover #Wheels
Store owner replied:
Hartelijk dank voor uw geweldige feedback!
We zijn blij te horen dat u onder de indruk bent van de bouwkwaliteit en de snelle levering van de fiets, en dat u van elke rit geniet.
We wensen u veel plezierige ritten toe!
Servizio clienti inesistente
Caricata batteria tutta la notte , il display mi segnala batteria 100% misurata con multimetro la batteria invece di essere 54,6 è a 48,76 dopo una notte di ricarica in sintesi si è caricata al 60% autonomia livello potenza 1/2 32 km ... Che il servizio clienti si attivi per risolvere il problema aperto contestazione paypal
Sconsigliata
Store owner replied:
Le assicuriamo che la sua segnalazione è stata inoltrata direttamente al nostro team di assistenza clienti e sarà trattata con priorità. Il team la contatterà il prima possibile per aiutarla a risolvere la questione in modo rapido ed efficace.
Store owner replied:
Hi, thank you for your support. Please feel free to contact us if you need any help.
The bike really looks great and offers a lot of power. I am convinced of the quality. I only would like to have more options to set the driving characteristics.
Store owner replied:
Wow, your compliment makes me a little shy! It seems our electric bicycle is a perfect match for you.
Regarding the settings issue you mentioned, please contact our after-sales department (email: support@pvybike.com). PVY will provide you with targeted answers and assistance.
Has improved my daily commute and is quick. A real joy to ride
Store owner replied:
Hi, thank you for your recognition of our electric bicycles! We are especially happy that they bring convenience and comfort to your daily commute.
Store owner replied:
Wow, Ihr Kompliment macht mich etwas verlegen! Es scheint, als wäre unser E-Bike genau das Richtige für Sie.
Auf unserer offiziellen Website findet gerade ein Jubiläumsangebot statt; schauen Sie doch mal vorbei. Bei Fragen können Sie sich jederzeit gerne an uns wenden.
It's different from what I bought.
The display is not an original PVY, the tires are not the same as shown in the video, the pedals are smaller than those in the advertisement. The bike came with a defect in the frame
Store owner replied:
Hi, we assure you that your issue has been directly reported to our after-sales support team and will be handled with priority. They will contact you as soon as possible to help you resolve the problem smoothly and quickly.
Ich habe am 21. März ein PVY Z20 Plus in grau im Angebot bestellt und bestimmt waren meine beiden bevorzugten Farben beige und grau schnell im Lager in Italien vergriffen, daher hat die Lieferung etwa einen Monat gedauert (das ist ein normaler Zeitraum für den Seeweg), in dem ich ständig vom Support über die Updates informiert wurde. Ich konnte sorgar noch zwischendurch die Farbe auf beige wechseln.
Nach der Ankunft war ich natürlich ganz heiß darauf, es gleich auszuprobieren. Das Zusammenbauen war recht einfach und ging auch sehr schnell, das nötige Werkzeug lag bei.
Seitdem ich einmal darauf gestiegen bin, bekommt man mich da auch nicht mehr darunter. Ich sitzte darauf sehr bequem und kann ohne weiteres längere Strecken damit bewältigen, ohne mein Gesäß, meinen Rücken oder meine Arme zu strapazieren.
Mein Auto habe ich seitdem kaum benutzt, da ich nun alles mit dem Bike unternehme und ständig Gründe suche, wieder eine Runde damit zu drehen. Natürlich erwecke ich mit diesem Bike auch enorm viel Aufmerksamkeit, da sich dieses Model total von den hiesigen Fahrrädern unterscheidet.
In Sachen "Service after Sale" habe ich auch eine posive Erfahrung gemacht. Im Verschluss der ersten Batterie gab es einen Fehlkontakt, den ich gleich gemeldet habe und die neue Batterie wurde mir innerhalb einer Woche zugesandt.
Ich kann dieses Bike und auch diesen Hersteller nur weiterempfehlen.
Store owner replied:
Hallo, vielen Dank, dass Sie mit der Produktqualität und dem Kundenservice von PVY zufrieden sind. Wir werden diese positive Einstellung beibehalten. Gute Fahrt!